Contact

Increase your efficiency in shipping service parts

Do you recognize the dilemma? Your customer is anxiously waiting for new service parts because his machine is defective. Your suppliers deliver the products, but their packaging does not meet your company's standards. As a result, you waste valuable time repacking the service parts.

Your customer waits unnecessarily long for his order, you incur costs that you had not calculated, and you had not taken the extra time into account either. This also creates a bottleneck in your process. Not very efficient! So how can you increase your efficiency when packaging your industrial service parts?

Little uniformity in shipping service parts

Especially when packaging industrial service parts, we often see a lack of uniformity in shipments. Customers receive their service parts in varying packaging, with different printing and messy labeling. This greatly compromises professionalism, increases the chances of errors and defects. This may even end up costing you customers.

Uniform packaging policy

You may think that a unified packaging policy for the entire supply chain is not feasible. Nothing could be further from the truth! The solution lies in standardizing and simplifying the packaging assortment and in clear packaging instructions. Faes developed the SaaS tool PackAssist for this, to which your chain partners can easily connect for more synergy. What does that deliver? Take a look at our business case of Philips Healthcare, who save €1 million in packaging and transport costs every quarter since implementing PackAssist. Download Philips’ business case here.

Medewerker van Faes sluit een kartonnen doos zorgvuldig af met tape in een magazijnomgeving.

Do you also want more control over packaging?

Wouldn’t it be great if:

  • No more repackaging in your supply chain?
  • Your customers recognize your shipment at a glance?
  • Every shipment exudes quality and professionalism?
  • You can reduce the packaging variations in your logistics process to far fewer boxes?
  • Get your (new) employees up to speed quickly and they make fewer mistakes?

Do the math on what this will save you in total costs and what that means for your professionalism, performance and customer satisfaction. Complicated? More control over your packaging management is easier to achieve than you might think. We will gladly help you on your way!

Do you recognize the signs of packaging problems in your supply chain?

To make you more aware of packaging issues and the impact it can have in your supply chain, we have developed a white paper. In it you will discover:

  • Common packaging problems;
  • The negative consequences of this;
  • Simple ways to solve them;
  • Different solutions to avoid bottlenecks.

Download our white paper ‘top 4 problems when packaging industrial service parts’ here .

Want to know more?

Of course we are happy to help you. Leave your comment or question in the form below or contact us directly.

Print
Email Download PDF