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Summary of this article

An ESD-safe case protects sensitive electronic equipment against electrostatic discharge during storage, handling and transport. Such a discharge can be caused by friction or by contact and separation between materials, and is often neither visible nor perceptible. Nevertheless, it can immediately damage electronic components or cause a latent defect that only results in failure at a later stage. The impact therefore extends beyond repair costs to include malfunctions, returns, quality issues and loss of customer confidence.

ESD protection is not determined by a single material or a layer of conductive foam, but by the performance of the complete packaging system. The outer case, interior, top layer, fasteners and packaged product must work together as a controlled protective system. Depending on the application, insulating, dissipative or conductive materials may be required. An incorrect combination can retain charge, discharge it in an uncontrolled manner or still allow it to reach the product. Product sensitivity, the operating environment, handling, transport conditions and applicable ESD requirements must therefore be translated into a concrete requirements specification in advance.

For management, this means that ESD protection must be incorporated into the packaging design at an early stage and validated in a demonstrable manner. A risk assessment provides the basis for material selection, construction and instructions for use. Engineering, production and assembly must be organised as a single controlled process to ensure that the intended electrical properties are preserved during manufacture. By testing the complete packaging for both ESD performance and mechanical protection before it is put into use, hidden defects, failures and costly disruptions can be structurally reduced.
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An ESD-safe case helps prevent damage caused by electrostatic discharge during storage, handling and transport. This requires more than simply using a conductive material or adding an ESD symbol. The complete packaging solution must be tailored to the product, the operating environment and the requirements of the application.

Gesloten ESD-veilige koffer van Faes met geleidende buitenzijde en herkenbaar ESD-symbool, bedoeld om gevoelige elektronische apparatuur tijdens transport en opslag te beschermen tegen elektrostatische ontlading.

What does electrostatic charge have to do with packaging?

How does electrostatic discharge occur?

We all know the feeling: you touch a door handle, metal cabinet or car door and receive a small electric shock. This is electrostatic discharge, or ESD. Electrostatic charge develops when materials come into contact and are then separated again. Friction, humidity, temperature and the type of material all affect the amount of charge that builds up.

You may be thinking: that is inconvenient, but what does it have to do with packaging? In certain situations, quite a lot.

Why is ESD dangerous for electronic equipment?

Electrostatic discharge can have a major impact on electronic equipment. A discharge can immediately damage a component or even render it completely unusable. However, ESD damage is not always immediately visible. A component may also be weakened and fail at a later stage. This is known as latent damage, which is precisely why the risk can sometimes be difficult to identify.

This may result in a customer receiving a defective device. In the worst-case scenario, the device fails at a critical moment and brings an entire system to a standstill. For expensive, sensitive or business-critical electronics, the consequences can be significant, ranging from repair and replacement costs to downtime, delays or a loss of operational availability.

Suitable packaging helps manage these risks. This involves more than just the exterior. The interior, fasteners, closures and even markings or printed elements can affect the electrostatic behaviour of the packaging.

What requirements should an ESD-safe case meet?

The complete packaging solution determines ESD safety

The main challenge lies in selecting and combining the right materials. Which materials can build up an electrostatic charge through contact or friction? And how should that charge subsequently be controlled?

We therefore examine the exterior of the case, including the hinges, handles, corners, closures and printed elements. We also consider the properties of the materials used inside the case, such as the foam and other interior components. Every component can affect the electrostatic properties of the complete packaging solution.

A case is therefore not automatically ESD-safe simply because one of its materials is conductive or dissipative. All components must work together as a single system. An unsuitable combination of materials can still affect the performance of an otherwise well-designed solution.

The application determines the required level of protection

The protection required varies from one application to another. Does the packaging need to prevent charge from building up? Does an existing charge need to be discharged in a controlled manner? Or must sensitive electronics be shielded from an external discharge? The answer depends on factors such as the product, the sensitivity of its components, the way it is handled and the conditions during storage and transport.

The critical properties of ESD-safe packaging

Insulative, dissipative or conductive?

It is important to understand the critical properties of the materials used. For an ESD-safe case, these include insulative, dissipative and conductive properties. The electrical interaction between the different components also plays a role. A conductive exterior, for example, offers little value if other components retain charge unintentionally or if the construction is not suited to its intended use.

From risk analysis to a package of requirements

The required performance must therefore be defined in advance in a clear package of requirements. This describes not only the necessary electrostatic properties, but also the mechanical, logistical and practical requirements the packaging must meet. These may include shock and vibration loads, weight, cleanability, service life, ease of use and the conditions in which the case will be deployed.

For every customer request, we therefore begin with an analysis and package-of-requirements phase. Our engineers incorporate the relevant characteristics into the initial design. This allows us to develop a solution during the concept phase that is not only ESD-safe, but also practical for the end user.

How Faes incorporates ESD into packaging design

At Faes, we do not treat ESD protection as an isolated material choice. We see it as an integral part of the complete packaging design. We have experience developing ESD-safe cases and packaging solutions for sensitive electronic equipment. Our packaging specialists and engineers translate technical risks and user requirements into a complete solution.

Engineering, production and assembly in one process

We consider the interaction between the case construction, the interior, the choice of materials, the assembly method and the way the packaging will actually be used. Because Faes combines custom engineering, packaging development, production and assembly, we can safeguard the principles defined in the package of requirements throughout the entire development process.

This is particularly important for applications in which ESD protection must be combined with other requirements, such as protection against shock and vibration, intensive reuse, specific logistics processes or deployment in demanding environments. A good solution therefore does more than protect against electrostatic discharge: it also supports the complete process surrounding the product.

Testing before the packaging is deployed

In critical situations, we recommend producing a prototype. A prototype makes it possible to verify the assumptions made during the design phase before the packaging goes into final production. Depending on the application, the electrostatic properties of the materials and components can be assessed alongside other functional properties of the packaging.

Testing is important because packaging performance is not determined solely by the values of individual materials. The construction, connections, tolerances, wear and manner of use can also affect the final result. By testing in advance and documenting the relevant specifications, the performance of the solution becomes easier to demonstrate and control.

Do you want to ensure the reliable operation of your electronic equipment?

Prevent defective deliveries, stalled processes caused by equipment failures and the costs involved in repairing or replacing damaged products. A well-designed ESD-safe packaging solution reduces the risk of damage and ensures that sensitive equipment remains protected in a controlled manner during handling, storage and transport.

The packaging must therefore be suited both to the product and to the way it will be used in practice. From the outset, our packaging specialists and engineers consider the risks, the package of requirements, the choice of materials, the design and the required validation. The result is not a standard case containing a few ESD materials, but a well-founded packaging solution tailored to the application.

Do you have a question about ESD-safe packaging for your electronic equipment? Submit your question using the form below or contact one of our packaging specialists directly.

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Robert Verboven

Robert Verboven

Sales Manager

Robert Verboven is Sales Manager at Faes and advises customers on smart packaging solutions within the industry. He translates complex packaging needs into practical solutions that contribute to a more efficient supply chain.

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