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Summary of this article

Packaging industrial service parts is often treated as an operational task, even though it directly affects speed, damage rates and customer satisfaction. Particularly for urgent shipments involving high product variety and low volumes, there is a strong likelihood that each consignment will be packed differently. Key warning signs include an uncontrolled proliferation of packaging types, inconsistent labelling, frequent repacking throughout the supply chain and damage during return shipments. This results in additional handling, delays, material waste and an increased risk of incorrect deliveries or irreparable product damage.

The causes usually lie not with a single employee, but in the way the process is organised. Suppliers select packaging for their own part of the transport journey, even though that solution may not be suitable for air freight, sea freight, transshipment or return logistics. At the same time, packing instructions are often unclear, outdated or unavailable, while packing departments lack the time to identify the best solution for every shipment. Without supply-chain-wide packaging agreements, each party optimises its own activities, shifting damage and repacking work further downstream.

Packaging problems become manageable when the product, packaging, instructions and return process are centrally linked. PackAssist supports this by defining the most suitable packaging for each service part and making the same working method available to suppliers, packing operators and customers. This eliminates operator-dependent decisions, reduces transport volume and enables uniform agreements to be applied throughout the supply chain. According to the white paper, Philips Healthcare achieves savings of approximately one million euros per quarter on packaging and transport through this approach. In this way, service-parts packaging shifts from ad hoc execution to a standardised end-to-end process that structurally reduces costs, damage and lead times.
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Download the free white paper

Every day, companies face logistics challenges within their supply chains. Remarkably, these issues are not unique to companies or entire chains, but similar problems occur everywhere.

This white paper addresses problems that often arise around the packaging of industrial parts. Many companies think these problems are difficult to prevent or solve, but the opposite is true. A relatively simple packaging policy that you spread through good communication – both within your organization and to other links in the supply chain – can prevent or correct many of these problems relatively easily.

In the white paper you will read:

  • So what are common packaging problems?
  • What negative impact does this have on your business?
  • How can you easily solve these problems?
  • How can you use it to proactively prevent bottlenecks right away?

Fill in your details below with no obligation and receive the white paper directly in your mailbox.

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Thijs Canjels

Thijs Canjels

Business Innovation Manager

Thijs Canjels is Business Innovation Manager at Faes and specializes in packaging management and supply chain optimization. In his blogs, he shares insights on efficiency improvements, cost savings and the strategic role of packaging in modern supply chains.

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