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TCO in logistics and TCO in procurement both measure the total cost of a decision, but they look at fundamentally different cost components. Procurement TCO focuses on purchase price, supplier costs, and contract terms. Logistics TCO adds transportation, warehousing, packaging damage, return flows, and supply chain efficiency. For companies that ship expensive or sensitive products, the difference between the two approaches is what determines the true profitability of a decision.

In this article, we answer the most frequently asked questions about TCO in a logistics context, so you know exactly which costs you are accounting for — and which ones you may be overlooking without realizing it.

What does TCO cover in a logistics context?

TCO in logistics stands for Total Cost of Ownership and encompasses all costs associated with physically moving, protecting, and managing goods throughout the supply chain. This goes beyond the invoice price of a package or a transportation service. It also includes indirect costs that only become visible when something goes wrong or when the supply chain is analyzed as a whole.

In a logistics context, the following cost components fall under TCO:

  • Transportation costs: freight rates, fuel surcharges, customs fees, and insurance costs
  • Packaging costs: procurement, production, storage, and any modifications to packaging materials
  • Damage-related costs: replacement of damaged products, claims processing, and production downtime
  • Reverse logistics: costs for returning, repairing, or reusing packaging and goods
  • Inventory management: warehousing costs, tied-up capital, and losses from obsolete or damaged stock
  • Compliance costs: certifications, inspections, and adherence to standards such as UN, NEN, or MIL-STAN
  • Labor costs: time spent on packing, inspection, repair, and administration

What sets logistics TCO apart is that it takes the entire lifecycle of a packaging solution or logistics decision into account — not just the moment of purchase. A cheap single-use package can, when viewed across the entire supply chain, end up being more expensive than a costlier reusable solution.

Which costs does procurement include that logistics ignores?

Procurement TCO focuses on the costs associated with selecting and contracting suppliers. Logistics often takes these costs as a given and only begins its analysis from the moment goods leave the factory. As a result, certain procurement-related cost components fall outside the logistics field of view.

Costs that procurement accounts for but logistics often does not:

  • Supplier selection and evaluation: the time and resources required to qualify suppliers, conduct audits, and negotiate contracts
  • Price risks and currency fluctuations: in international procurement, exchange rate effects are a real cost factor that procurement monitors
  • Payment terms and financing costs: extended payment terms or advance payments affect the liquidity position
  • Source quality assurance: incoming inspections, first article inspections, and rejection rates
  • Contractual risks: penalty clauses, minimum purchase obligations, and exclusivity agreements

Procurement therefore focuses heavily on the supplier relationship and the terms under which something is purchased. Logistics takes that as its starting point and analyzes what happens further down the supply chain.

Which costs does logistics include that procurement misses?

Logistics TCO maps the operational costs that arise after a product or packaging solution has been purchased. These are costs that procurement rarely includes in its calculations, yet they significantly influence the true cost of a logistics decision.

Costs that logistics accounts for but procurement consistently misses:

  • Damage-related costs in transit: shocks, vibrations, moisture, and temperature fluctuations can damage products. The costs of claims, replacement, and downtime are substantial — especially for high-value components
  • Packing time on the shop floor: how long does it take to pack, inspect, and prepare a product for shipment? These are direct labor costs that procurement does not see
  • Storage footprint: large or inefficiently designed packaging takes up more space, leading to higher warehousing costs
  • Return and reuse flows: for reusable packaging, the reverse logistics, cleaning, and inspection are cost components that procurement does not budget for
  • Supply chain disruptions: packaging that does not meet a customer’s or carrier’s standards can cause delays, rejections, or additional handling
  • Sustainability costs: single-use packaging generates waste that must be disposed of or processed. These are direct costs that belong in the logistics TCO

It is precisely these hidden costs that make the difference between packaging that appears cheap and packaging that actually is cheap.

Why does a low purchase price sometimes lead to higher logistics costs?

A low purchase price for packaging or a logistics service can increase total supply chain costs because cheaper solutions more often fall short in terms of protection, reusability, and efficiency. The savings on the purchase price are then more than offset by higher costs further down the chain.

This dynamic plays out in several ways:

Inadequate protection leads to damage

A cheap single-use package without adequate cushioning or sealing provides less protection for a fragile product. When transporting electronic components, medical equipment, or precision instruments, a single instance of damage can wipe out all the savings made on the packaging. The costs of replacement, returns, re-inspection, and delays quickly exceed the initial cost savings.

Single-use generates structural costs

A cheap disposable package may seem cost-effective per unit, but if you ship the same product a hundred times a year, you pay the purchase price a hundred times over. A more expensive reusable package that lasts ten years has a far lower TCO over its full period of use. On top of that, you avoid the disposal costs associated with single-use packaging materials.

For sectors such as defense, high-tech, or medical — where products regularly travel the same routes — this distinction is particularly relevant. The initial investment in a high-quality package pays for itself through lower operational costs, less damage, and a longer service life.

How do you calculate the true TCO of a packaging solution?

You calculate the true TCO of a packaging solution by adding up all costs over the full lifespan of the packaging and dividing by the number of use cycles. This gives you the cost per use, enabling a fair comparison between different options.

Follow these steps for a reliable TCO calculation:

  1. Determine the purchase cost: what does the packaging cost per unit or per set, including any custom modifications?
  2. Estimate the number of use cycles: how many times will the packaging be used before it is disposed of or replaced?
  3. Include labor costs: how much time does packing and unpacking take per use? Multiply this by the employee’s hourly rate
  4. Add transportation costs: including reverse logistics if the packaging is reusable
  5. Quantify damage-related costs: what is the historical damage frequency with the current packaging, and what are the average costs per incident?
  6. Include maintenance and repair costs: for reusable packaging, periodic inspections and repairs are a real cost factor
  7. Add disposal costs: what does it cost to process or recycle the packaging at the end of its useful life?

Divide the total by the number of use cycles and you have the true cost per use. This figure is the basis for a fair comparison between a cheap single-use option and a more expensive reusable solution. In practice, the reusable option almost always wins at higher volumes and frequent shipment frequencies.

When does it pay to assess procurement and logistics TCO together?

It pays to assess procurement TCO and logistics TCO together as soon as a packaging or transportation decision has a structural impact on multiple links in the supply chain. This is the case with recurring shipments, international routes, sensitive products, or complex return flows. An integrated TCO analysis prevents savings in one department from driving up costs in another.

Specific situations where a combined assessment pays off:

  • Selecting reusable packaging: the purchase price falls under procurement, while the operational costs fall under logistics. Without collaboration, the wrong choices are made
  • Entering new suppliers or markets: a new supplier with a lower price may bring higher logistics costs due to longer lead times, different packaging standards, or higher damage rates
  • Achieving sustainability goals: circular packaging requires an investment that procurement sees as higher costs, while logistics sees the savings on disposal and reuse. Only together is the full picture visible
  • Managing complex return flows: in sectors with regular returns — such as medical equipment or defense materiel — return costs are a logistics expense that procurement does not budget for but does influence
  • Planning for scale: at higher volumes, cost structures change. A combined TCO analysis shows at what volume a reusable package becomes cheaper than a single-use one

In 2026, a growing number of organizations in high-tech, medical, and defense are recognizing that the traditional separation between procurement and logistics leads to suboptimal decisions. An integrated approach — in which both disciplines apply the same TCO methodology — is the foundation for smarter, more cost-effective, and more sustainable packaging decisions.

How Faes supports a complete TCO analysis of your packaging solution

Faes combines procurement knowledge and logistics expertise in a single integrated approach. As a full-service packaging partner, Faes looks not only at the purchase price of a package, but at the total cost over its full lifespan. That makes the difference for organizations that ship expensive, sensitive, or regulated products.

What Faes concretely offers for a complete TCO approach:

  • Engineering and design: packaging is designed based on the specific requirements of the product, the route, and the sector, ensuring that protection and efficiency are built in from the start
  • Digital tools: with PackAssist and StackAssist, packaging processes are optimized for volume, weight, and stackability, directly resulting in lower transportation costs
  • Circular packaging: reusable solutions with organized reverse logistics reduce the cost per use and minimize waste
  • Inventory management and fulfillment: through Packaging Management, Faes manages the complete packaging supply chain, including storage, maintenance, and return flows
  • Compliance expertise: knowledge of UN, NEN, and MIL-STAN standards prevents costly delays and rejections in regulated sectors

Want to know what your packaging solution truly costs over its full lifespan? Contact Faes for a tailored TCO analysis and discover where the real savings in your supply chain lie.

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Robert Verboven

Robert Verboven

Sales Manager

Robert Verboven is Sales Manager at Faes and advises customers on smart packaging solutions within the industry. He translates complex packaging needs into practical solutions that contribute to a more efficient supply chain.

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