How Faes controls risk across the medical supply chain
Medical equipment is rarely exposed to a single transport movement. Products may pass through central warehouses, local depots, service locations and customer sites, with several moments of storage, transfer and repacking in between. Research supported by Faes found that high tech service parts were sometimes redistributed three or four times before reaching their final destination. Each handover introduces new risks, even when the outer packaging remains visibly undamaged.
This is particularly relevant for sensitive medical products. Incorrect fixation, unsuitable repacking materials, humidity, electrostatic discharge or unclear handling instructions can affect a product without leaving obvious marks on the packaging. A shorter transit time may reduce exposure, but it does not eliminate the risks created during storage, transfer, unpacking and repacking.
How Faes translates supply chain risks into packaging requirements
Faes therefore evaluates more than the transport packaging itself. We map the complete distribution route and connect it to the product’s sensitivity, expected handling and environmental conditions. This allows us to determine where protection can be lost and which requirements must remain consistent throughout the supply chain.
These findings are translated into a controlled packaging solution. This can include custom internal fixation, carefully selected cushioning or barrier materials, standardised packing and repacking instructions, and testing against the expected transport conditions. Where additional evidence is needed, monitoring data can be used to compare actual shocks, vibrations or environmental exposure with the packaging specification.
By combining packaging development, engineering, testing, production and practical implementation, Faes helps organisations create a solution that remains reliable beyond the first shipment. The objective is not only to protect the product when it leaves the factory, but to ensure that every location and operator can apply the same protective process consistently.