(Senior) Account Manager

Make an impact with smart packaging solutions in a high-tech world

At Faes, we believe in the power of customisation and innovation. We help our customers in the high-tech sector to package their most fragile and valuable products safely and efficiently. As a (Senior) Account Manager High Tech, you are the connecting factor between our organisation and customers in the high-tech industry – think semicon, science, medical. You understand their processes, anticipate future challenges and translate these into smart, innovative solutions.

You work closely with engineering, production and purchasing and ensure that everything runs smoothly: from the initial meeting to successful delivery. You are seen as a sparring partner and advisor, and build long-term relationships based on trust, knowledge and mutual growth.

Your role

As a (Senior) Account Manager at Faes, you are the face of the company. You understand what motivates our high-tech customers and know exactly how to translate their packaging challenges into smart, sustainable and tailor-made solutions.

• You manage and develop long-term relationships with customers in the high-tech industry (e.g. semicon, science, medical).
• You identify opportunities in the market and know how to convert them into concrete projects.
• You work closely with our engineers, project managers and production team to realise customer requirements.
• You contribute ideas to customers about logistics processes, sustainability and innovation in packaging.
• You stay up to date with market developments and trends in the high-tech sector.

Our wishes

• You have a higher professional education (HBO) level of working and thinking, preferably in a technical or commercial field.
• You have 5 years of experience in a commercial position, preferably in a technical or industrial environment.
• You have an affinity with (or knowledge of) the high-tech sector.
• You are strong in relationship management, strategic thinking and closing deals.
• You are independent, proactive and commercially driven.
• You have a good command of both Dutch and English, both spoken and written. Knowledge of German is an advantage.

As a person

• You have commercial insight: you understand how to create value for both the customer and the organisation. You recognise commercial opportunities, know how to build propositions and are good at negotiating price, margin and terms.
• You invest in sustainable customer relationships; you understand what customers need and know how to build trust at all levels.
• You don’t need to be an engineer, but you must be able to understand technical concepts and translate them into customer-oriented solutions.
• Based on analysis and discussion, you can really help the customer with advice that goes beyond the standard question.
• You actively steer towards achieving goals: turnover, customer satisfaction and project completion. You are not easily distracted and remain focused on the end result.
• You can communicate clearly and convincingly, both verbally and in writing, at various levels.

What we offer you

You will be joining a first-generation family business where the second generation now also occupies a strong, future-proof position and where the focus is on people. We end the week with drinks on Friday afternoon, have a monthly Faes lunch and an annual team-building event.

Besides a nice professional challenge and 120 motivated colleagues with a heart for the business, you will experience a lot of freedom in carrying out your work. Your initiatives are appreciated and will have a direct impact on the business.

In addition, you will receive a competitive salary, 29 days off per year, flexible working hours, a pension scheme, mobile phone, laptop, lease car and a profit-sharing scheme.

Working at Faes?

Did you get excited after reading this vacancy and do you want to work in an industry and at a company where something really happens? Do you have the knowledge, skills and drive we are looking for? Then send your application by email to Meike van Schaaijk, HR Manager Faes: HR@faes.nl. I would like to receive your CV and a short motivation letter.